Privacy policy

Privacy Policy

At UtileFlux, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and services. By using UtileFlux, you consent to the practices described herein.

Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
• Technical Information: Including your IP address, browser type, device information, and cookies to enhance your browsing experience.
• Usage Data: Information on how you interact with our website, such as pages visited and products viewed.

How We Use Your Information

Your information is used for purposes including:

• Processing orders and delivering products.
• Providing customer support and responding to inquiries.
• Improving our website, services, and product offerings.
• Sending promotional communications with your consent, where applicable by law.
• Complying with legal obligations and preventing fraud.

Data Storage and Protection

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is stored on secure servers, and we retain it only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with:

• Service providers (e.g., payment processors and shipping carriers) to facilitate orders.
• Legal authorities when required by law or to protect our rights.

All third parties are obligated to handle your data in compliance with applicable privacy laws.

Your Rights Under GDPR and CCPA

Depending on your location, you may have rights including:

• Accessing, correcting, or deleting your personal information.
• Objecting to or restricting processing of your data.
• Data portability and the right to opt-out of sales (under CCPA).

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by law.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze traffic. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The latest version will always be available on our website.

Contact Us

If you have questions about this Privacy Policy, email us at [email protected].