Faq
Frequently Asked Questions
What products does UtileFlux offer?
We specialize in a curated selection of home and lifestyle products, including Wall Decor, Kitchenware, Storage & Organization solutions, Cleaning Tools, and Grooming Tools. Our inventory is designed to enhance your daily living with quality and functionality.
How can I place an order?
Simply browse our product categories, add items to your cart, and proceed to checkout. You'll need to provide your shipping details and payment information to complete your purchase securely.
What payment methods are accepted?
We accept major credit cards, debit cards, and PayPal for all transactions. All payments are processed through encrypted channels to ensure your financial data remains safe.
Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on your location. You can view specific details during checkout.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team at [email protected] to initiate a return and receive further instructions.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's delivery status.
What should I do if I receive a damaged or incorrect item?
Please email us at [email protected] within 7 days of delivery with your order number and details of the issue. We will assist you promptly with a replacement or refund.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. Specific warranty details, if applicable, are provided on individual product pages or included with your purchase.
How can I contact customer support?
For any inquiries or assistance, please reach out to us via email at [email protected]. Our team aims to respond within 24-48 hours during business days.
Do you offer bulk or wholesale purchasing options?
Yes, we provide bulk ordering options for businesses and organizations. Please contact us at [email protected] for more information on pricing and availability.